Frequently Asked Questions

Important things to know about the Treehouse-Hotel

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  • Check-in/ Check-out time?

    Booked accommodations are available at 14:30 on the day of your arrival, unless otherwise agreed. Please check out of your accommodation by 10:30 on the day of your departure. Please try to arrive at our hotel till 16:30. If you can´t manage it, please give us a call.

  • What don´t you need at your Treehouse holiday?

    » bed linen, towels
    » cups, kettles, spoons, sugar, milk powder, soluble coffee
    » running water, shower, hair dryer, shower gel
    » light, heating, sockets
    » bathrobes can be borrowed at the reception, where we also sell bath slippers.

  • You want to visit the Sauna/ Hotpot?

    We reserve the sauna individually for your treehouse holiday: even before you arrive at our treehouse hotel you can register your desired time by telephone. The sauna incl. sauna towels is then available to you individually. Bathrobes can be borrowed at the reception of the Baumhaushotel for a fee of 5 euros per person.

    If you would like to use the hotpot, you can heat it up for your wellness pleasure. Please contact the reception in time (approx. 2 hours before)!

  • What can I do, if can´t sleep good enough because of the brightness in the treehouse?

    You can buy a sleep mask at the reception!

  • What to do, if you can´t arrive before 4:30 pm?

    Should your arrival be delayed, please do not hesitate to contact us. Since our reception is not yet continuously occupied, it can happen that you otherwise stand in front of locked doors. It is best to leave a mobile phone number for better consultation.

  • Can I have breakfast at the Treehouse Hotel?

    Yes, very comfortably in the mill between 8:00 and 10:30 o'clock.

  • Can I have diner at the Treehouse Hotel?

    Unfortunately not, up to now, we don´t have a restaurant. But we´ve cooperation with tipical frankonian restaurants near ba the Treehouse Hotel.

  • Do you have a 24-hours service for drinks?

    For wine, beer and so on ask the service at our reception.

  • How to manage a thunderstorm at the Treehouse?

    All treehouses have a lightning arrester. But in case of a dramatic thunderstorm, nevertheless it could be dangerous for you. In that case, we´ve an evacuation concept. In case of a very sudden thunderstorm during your stay in the treehouse: don´t leave it. A stay in  the forest would be more dangerous.

  • Sind Haustiere (z. B. Hunde) erlaubt?

    Haustiere sind im Baumhaushotel und im Hexenhaus nicht erlaubt.

  • Is it possible to visit a treehouse before booking?

    Unfortunately not. Visitors would disturb the recreation of the present guests.