Arrival and departure
A few days before your arrival you will receive an information mail about the exact procedure of your arrival. Please make sure to check your e-mails and your spam folder.
Your accommodation will be at your disposal from 14:30 on the day of arrival.
For your arrival and departure you can use the luggage transport service of Bollerwagen am Waldhaus.
On the day of departure we ask you to vacate your accommodation by 10:30 a.m. at the latest.
On departure, you are welcome to leave your luggage at the roadside of Baumhausallee (at the washhouse in case of rain). All luggage, which is ready at 10:00 am, will automatically be brought to the reception by us.
Equipment of the accommodations
Tree houses & shepherd's wagon:
Bed linen & towels, hair dryer, make-up mirror, kettle, cups, coffee, cappuccino, glasses, tea, shoeshine kit
Bed linen & towels, hair dryer, make-up mirror, kettle, cups, coffee, cappuccino, tea, shoeshine kit, kitchenette with cooker, refrigerator, dishes, cooking utensils (no food)
Towels & bed linen, Hairdryer & make-up mirror, Toilet paper, Open fireplace incl. firewood, Terrace, Stove, Oven, Dishwasher, Coffee machine, Kettle, Toaster, Egg boiler, Plates, Glasses, Cutlery, Cookware, Dishwashing liquid, Dishwasher tabs, Dishcloth, Tea towel, Vacuum cleaner, Cleaning bucket, Shovel & Broom
You can charge your e-bikes directly on our premises at the washhouse (white building near the tree houses). Soon you will be able to charge your E-car on our premises directly at the car park. Until then we recommend the charging stations in this PDF: charging stations.
Breakfast is served from 08:30 a.m. in a breakfast basket directly to your accommodation.
Due to numerous governmental regulations we have to do some extra work, so we ask for your help. We would therefore be very grateful if you could bring the breakfast baskets back to the Seemühle by 11:00 am. There you can simply leave them in front of the building. We will then take them back to clean them hygienically and prepare them for the next day. Many thanks! Unfortunately, for logistical and hygienic reasons, we cannot serve you the entire buffet assortment in a basket. Nevertheless, we will of course try to cater to your personal consumption wishes.
Note for our smoking guests:
The Baumhaushotel is a non-smoking facility, among other things because smoking is prohibited in the forest according to the Bavarian Forest Act.
We have set up a smoking area in the courtyard of the Seemühle and at the washhouse on Baumhaus-Allee. Smoking is not permitted outside these areas.
Children at the Baumhaushotel
Please note that neither the hotel complex nor our accommodations are designed to be (small)child safe. Everywhere you go, there are ladders and stairs that can be dangerous for children under 8 years of age. We do not offer special equipment for children such as changing mats, cots or high chairs. Since you as parents can best assess your children yourself, we leave it up to you whether you want to book a stay with smaller children with us at your own responsibility.
There is no restaurant in the hotel complex. However, in your accommodation you will find a list of recommended restaurants in the surroundings (approx. 4 - 12 km distance, not within walking distance).
The conditions of the Bavarian government currently stipulate that we are unfortunately not allowed to open our sauna area including the hotpot at the moment. We ask for your understanding!
Unfortunately, we had to temporarily close our lakeside barn due to the current regulations (regulations for places intended for meetings).
Drinks and your snack (if ordered in advance) can be found at the washhouse (white building near the tree houses). Please write your consumption on one of the available slips of paper and drop it in the letter box at the reception before departure.
We ourselves do not have any bikes or boats for hire. In the past we & our guests have had good experiences with the following providers:
Bicycle: Fa. Riemey / 0151 74101756 / www.fahrrad-riemey.de/
Canoe tours: MCKSports / 0151-17605725 / www.mckamp.de
On the last page of the forest book you will find an overview of the restaurants in our area. We recommend (especially at the moment) to make a reservation in advance. Alternatively, we can offer you the following dishes by pre-booking by 11:00 a.m. of the desired day at the latest:
- hearty snack plate "typical franconian" (also vegetarian possible) for the evening - 15,00€ per person You will find these well packed in the refrigerator at the washhouse from 16:00 o'clock.
- Pot of coffee & 2 pieces of cake (different selection of crumble cake) 15,00 €. We serve this around 14:00 o'clock - hung in the basket on the rope of the tree house.
- Packed lunch To-Go 9,00 € per person. Pick up at the reception.
Hiking and cycling maps
You can buy them in our mill shop.
You can pay the balance at the reception on departure by EC card or cash. In the reception area you must wear a mouth and nose mask. Furthermore, we kindly ask you to keep a minimum distance of 1.50 metres to other guests and staff throughout the entire grounds.
Intermediate Cleaning Accommodation
Our accommodations are cleaned and disinfected after each guest (change) or before each new occupancy, of course, according to the highest hygienic requirements. So-called intermediate cleaning, which we have so far been happy to offer free of charge on request for stays of two nights or more, is not possible due to the current corona hygiene requirements. We will be happy to provide you with fresh towels or similar on request, free of charge, in front of your tree house door and hope for your understanding.
If you have any questions, you can reach us daily from 9:00-16:00 by telephone on 09357-90 980 20 and of course online.
We wish you prudence in these turbulent times and above all that you stay healthy. We look forward to welcoming you soon!
Your tree house team
Our most important concern is the health of all our guests and our employees. Therefore we ask you to pay attention to the following:
If you show symptoms such as respiratory problems or fever or if you have had contact with a COVID-19 infected person in the last 14 days, it is expressly forbidden to travel to our tree-house hotel.